E&W picks up your package(s) and professionally exports them to your destination. We are not responsible for damaged items in a packed box or barrel etc. ( E&W's) insurance covers up to $500 on lost or damaged items. There's a handling fee of $2000 JA or U.S equivalent per item(boxes,barrels etc.) All appliances and large items are $4000 JA or U.S equivalent per item. Oversized and overweight boxes carry an additional fee which will be determined upon picking up of the item.